Pricing
Start your care agency for free. Pay only when you grow.
Care management that grows with you — free until you onboard your second service-user or third staff member. Perfect for new agencies, startups, and providers moving off paper.
Begin Your Journey
Free until you're ready to scale
£0/ month
Start freeService-users1 / 1 free
Clients2 / 2 free
Staff members2 / 2 free
Includes
- Rota & scheduling
- Digital care logs
- E-MAR
- Staff records
- Upload your own policies (no policy library)
- Hospital passport
- Mobile app access
- Celest AI dashboard assistant
- Basic support
Essentials
Operational mode — for agencies beginning active operations
£49/ month
Start free trialEverything in Free, plus
- Full rota scheduler
- Live-in placements & daily care log
- Policy library access
- AI policy generation
- Assessment recording
- Hospital passport
- Up to 5 service-users
- Up to 5 clients
- Unlimited staff
- Smart-Note voice assessments & AI care-plan drafts
- Risk register
- Document templates (referral & intake forms)
- Celest AI dashboard assistant
Most popular · AI included
Growth
Automation mode — for scaling agencies ready to automate
£149/ month
Start free trialEverything in Essentials, plus
- Unlimited service-users & clients
- Incidents, complaints & audits
- Audit calendar & CQC improvement plan
- Registration, feedback & surveys, business continuity
- Supervision & appraisals
- Invoicing, payroll & contracts
- Learning Engine
- Priority support
Enterprise
Inspection-ready mode — prove your rating to CQC
£249/ month
Start free trialEverything in Growth, plus
- CQC Q-Score across all 5 key questions
- Quality Statements tracker — all 34 Single Assessment Framework statements
- PIR (Provider Information Return) Assistant
- Quality Intelligence — Record Quality, Text Quality & Thematic Analysis
- Inspector access portal
- Family & professional access portals
- Multi-site branch management
- Dedicated success manager
You're growing — time to unlock full features.
Upgrade automatically prompted when you add your second service-user or third staff member. Nothing breaks — you choose the plan that fits.
2nd
Service-user
3rd
Staff member
Feature comparison
Every feature, side by side
| Feature | Free | Essentials | Growth | Enterprise |
|---|---|---|---|---|
| Rota, care logs, E-MAR | ✓ | ✓ | ✓ | ✓ |
| Staff records | ✓ | ✓ | ✓ | ✓ |
| Upload your own policies | ✓ | ✓ | ✓ | ✓ |
| Medication report, Speak Up, lessons learned | ✓ | ✓ | ✓ | ✓ |
| Policy library (curated templates) | — | ✓ | ✓ | ✓ |
| Service-users | 1 | 5 | Unlimited | Unlimited |
| Clients | 2 | 5 | Unlimited | Unlimited |
| Staff members | 2 | Unlimited | Unlimited | Unlimited |
| Smart-Note, AI care-plan drafts, risk register | — | ✓ | ✓ | ✓ |
| Incidents, complaints, audits | — | — | ✓ | ✓ |
| Improvement plan, registration, feedback, business continuity | — | — | ✓ | ✓ |
| Payroll, invoicing, contracts | — | — | ✓ | ✓ |
| Celest AI dashboard assistant | ✓ | ✓ | ✓ | ✓ |
| CQC Q-Score & Quality Statements | — | — | — | ✓ |
| PIR Assistant | — | — | — | ✓ |
| Quality Intelligence (record, text & thematic analysis) | — | — | — | ✓ |
| Inspector, family & professional access | — | — | — | ✓ |
| Multi-site branch management | — | — | — | ✓ |
| Support | Basic | Standard | Priority | Dedicated manager |